Answers To

Frequently Asked Questions

Below are some common questions from our customers that may very well give you the answer you are looking for.

Where do I need to ship the product?

For photo and video shoots only (not including 3D), we request that the product be physically shipped to our studio located in Delhi, Gurugram, and Noida. Shipping via a reliable carrier such as DHL is recommended. If you require the return of your product, please provide prepaid return shipping arrangements. Please note that the brand will be responsible for any import duties.
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Can you shoot in multiple locations?

We have an array of indoor and outdoor locations for your video and photo shoots. From modern and sleek, to rustic and natural, we have the perfect backdrop for your needs. And if you have a custom location in mind, we'll do our best to make it happen. Let us bring your vision to life!

What about testimonials and reviews?

We prefer not to do testimonials, so please don't ask. And as for reviews, we prefer to keep them separate from our services. We hope you understand!

How long will the production take?

Deadlines are calculated from the moment we receive the item. Upon receipt, it will take approximately two weeks for us to deliver the finished video.

How does a revision work?

Once we have completed shooting and editing the first video, we will send you the initial version for review. You can provide feedback on any desired changes, including small modifications such as text adjustments

Are the 3D models being charged extra?

Simple models, such as bottles, soda cans, and simple packages like protein powder, do not incur any additional charges. However, for complex shapes like custom luxury watches, unique perfume bottle shapes, electronics, etc., an extra fee of $500 will be applied

Will you work in any industry?

We respectfully decline to offer our services for projects related to Adult Entertainment, Direct Response Male/Female Health Products, or any other content that may be considered misleading or contrary to our values.
Answers To

Frequently Asked Questions

Below are some common questions from our customers that may very well give you the answer you are looking for.

What video editing software do you use?

We use the Adobe Suite (Davinci Resolve, Premiere Pro, After Effects, and Audition) to edit your videos.
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How much raw footage can I submit?

As much as you want! That said, large file submissions may experience delayed turnarounds due to increased download times.

Do I get my project files too?

Yes. Each delivery contains a draft of your video, along with the project files and any additional assets we've sourced.

Are your editors in-house, or freelance?

All our editors are in-house. They are rigorously tested and trained for skill, efficiency, and a knowledge of making branded content.

Is there a minimum commitment?

No. You can cancel your subscription at any time.

What's the commitment?

A monthly billed credit card payment. No contracts, cancel any time.

Is your service good for YouTubers?

Absolutely! We have A lot of widely known YouTubers getting their videos edited on a daily basis.

How does a revision work?

Once we have completed shooting and editing the first video, we will send you the initial version for review. You can provide feedback on any desired changes, including small modifications such as text adjustments

Do you also work on Tiktok, Reels or Youtube shorts one at a time?​

Micro content (less than 1 min clips usually with vertical formatting) are delivered on batches of 3-5. You can get plenty of those viral dance videos done per week.